Refund policy

We stand behind our bikes and parts.  All items (with some exclusions) sold are covered by a 30-day satisfaction guarantee.  Returns are accepted within 30 days from the date items are received.  Please contact us if you have an issue with your purchase or would like to initiate a return.

The cost of return shipping, shipping insurance, shipping containers and packing by a local bike store if needed, and re-assembly of bicycles after delivery will be deducted from your refund.  Please make sure to properly package any returned items - damage caused due to improper packing will be deducted from your refund.

Any item returned must be in the same condition it was when purchased, or else a re-stocking fee will apply (based on the judgement of Re-Cycle.Shop, up to the full price of the item if it is determined to be in unusable condition).  In the event an item has noticeable wear/damage, we reserve the right to refuse a refund, in which case the buyer may have the option to have the item shipped back to them at their expense.

If an order is cancelled/returned before an item has been shipped to you, but packing or shipping the item has already been paid, in the event this is unrecoverable, these fees/charges will be deducted from your refund, as well as the cost of re-assembly of the bicycle if needed.  If you have made a mistake in an order, please contact us as soon as possible to avoid being charged for packing/shipping/re-assembly.  

Items marked "final sale" are not eligible for returns. 

Most bikes, parts, and accessories sold have had prior use to varying degrees, and therefore are sold in as-is condition. No warranty may be given to the physical or superficial condition of items sold beyond this 30-day period.